This issue highlights G.S.O.’s new Member and Customer Service department, with a look at how it meets the needs of members in the U.S./Canada and around the world. The issue also reports on an important professional research project focused on A.A. There is also an introduction to the new G.S.O. general manager and Grapevine publisher, along with profiles of two trustees on the General Service Board.

Box 459 Fall 2021